FAQ

Many of our patients and their family members have questions about our practice and services. Below are some of the more commonly asked questions. If you have other questions, please feel free to contact us and we will be happy to answer them for you.

Questions

Do you accept Medicare?

No, we do not accept Medicare.

Do you see patients in the hospital?

We currently do not see our patients in the hospital. EXPRESS GLOBAL MEDICAL SERVICES is designed as a house call practice, only seeing patients at their hotels, resorts or vacation homes. This allows us to concentrate all of our resources on providing the best possible care to our patients while allowing them to be in the comfort of their hotels, resorts or vacation homes. In an event that one of our patients requires hospitalization, we work with the hospitalist group at the hospital of their choice to ensure our patients are well cared for. In addition, since all of our medical records are electronic, we have the capability of sending all of our patient’s records to the hospital right away. When the patient is discharged from the hospital, we obtain all hospital records and a provider will come out to resume care right away.

Do you see patients in your office?

No, we do not. In the efforts of keeping our practice dedicated to physician house calls, our focus is on seeing patients in their hotels.But in case our patient need a more specific treatment, we are associated with clinics in the state of Florida.

Are you open 24 hours?

Yes we are. We know that anything can happen while you’re away from home, and the last thing you want to worry about is an unexpected illness or injury, especially during the night. But don’t worry, we are here for you! We are open 24 hours a day, seven days a week including holidays.

Do you only provide services in Central Florida?

No, we provide services in Central Florida, Tampa Bay areas, and South Florida (Miami areas) and soon should be expending our services to other states as well.